Vertical Playbook · Hospitality & Entertainment

Selling POS to Hospitality & Entertainment

Quick-reference guide for your sales conversations. Talking points, hardware bundles, pain points by venue type, and objection handling — built for hotels, resorts, event venues, arcades, escape rooms, family entertainment centers, theaters, golf courses, and bowling alleys.

💬 Talking Points 🎪 Verticals 📦 Bundles 🛡️ Objections 🎯 Qualify
Key Selling Points

What to Lead With in Every Conversation

These are your strongest angles for hospitality and entertainment venue owners. Speed, flexibility, and multiple revenue streams are the hooks.

📍

Multiple Revenue Points, One System

Say This

"You're collecting money at the front desk, the snack bar, the gift shop, maybe a bar — all different spots. Right now you're probably using separate systems for each. We put it all on one platform so you can see everything in one dashboard."

  • One POS platform across front desk, concessions, retail, bar
  • Consolidated reporting across all revenue points
  • Different menus/products per station, same system
  • No more reconciling between 3-4 separate systems
  • Multi-terminal management from one dashboard
📱

Portable & Mobile Payments

Say This

"Your customers aren't always at a counter. They're on the golf course, at their lane, in the arcade, by the pool. The handheld lets your staff collect payment wherever the customer is — no walking back to the register."

  • PAX A920 goes anywhere — poolside, course, lanes, floor
  • Accept tap, chip, mobile wallet on the move
  • Perfect for roaming servers, event staff, course beverage carts
  • Reduces lines at peak times — more throughput, happier guests
  • Cloud-connected — transactions sync in real time
🎟️

Packages, Passes & Group Bookings

Say This

"Birthday parties, group events, season passes, VIP packages — you probably sell all of these but track them manually or in a spreadsheet. Our system handles package sales, group bookings, and prepaid passes right at checkout."

  • Sell packages and bundles — party packages, VIP combos
  • Group booking management
  • Prepaid passes and session tracking
  • Gift cards for repeat visits and gifting
  • Seasonal and event-based promotions
🍿

Concessions, Retail & F&B

Say This

"Your concession stand or snack bar is a profit center — but only if it runs fast and you know what's selling. Quick keys for popular items, inventory tracking, and real-time sales data so you know when to restock."

  • Quick keys and favorites for fast concession checkout
  • Inventory tracking for food, beverages, merchandise
  • Pro shop and gift shop retail management
  • Tab management for open tabs at bars and lounges
  • Track top sellers and slow movers
💳

Dual Pricing / Cash Discount

Say This

"Entertainment venues do volume — bowling lanes, arcade tokens, event tickets, concessions. If you're doing $30K+ a month, dual pricing eliminates your processing fees. On thousands of small transactions, that adds up to real money."

  • Cash discount program for $30K+/mo revenue
  • High-volume, small-ticket transactions = big fee savings
  • Fully compliant dual pricing
  • Accept all payment types — tap, chip, swipe, mobile wallet
📊

Real-Time Reporting & Staff Management

Say This

"You need to know which revenue stream is performing — is it the bar, the lanes, the arcade, the events? Our reporting breaks it all down. Plus shift management and staff login so you know who's handling what."

  • Sales by department, station, and time period
  • Shift management with reports by employee
  • Quick staff login and account switching
  • Cloud access — check from your phone, anywhere
  • Multi-location dashboard for venue groups
Know Your Prospect

Pain Points & Solutions by Venue Type

Nine venue types, each with unique challenges. Here's what to listen for and how to position RevitPay.

🏨

Hotels & Resorts

Pain Points
  • Multiple payment points — front desk, restaurant, spa, shop
  • Room charges and tabs hard to consolidate
  • Gift shop and retail tracked separately
Lead With
  • Unified POS across all revenue centers
  • Tab management for room charges
  • Gift shop inventory and retail POS
  • Multi-terminal management
🎉

Event Venues

Pain Points
  • High-volume days with long lines
  • Concessions, bar, and ticket sales are separate
  • Seasonal staff need quick training
Lead With
  • Fast checkout with quick keys
  • All revenue on one platform
  • Simple interface — train staff in minutes
  • Portable handhelds for roaming sales
🕹️

Arcades

Pain Points
  • Token/card sales, concessions, and prizes are separate
  • Birthday party packages tracked manually
  • High-volume small transactions = big processing fees
Lead With
  • All sales in one system — tokens, food, prizes
  • Party package sales and management
  • Dual pricing to eliminate fees
  • Gift cards for repeat visits
🔐

Escape Rooms

Pain Points
  • Booking and payment in separate systems
  • Group payments are awkward to split
  • Upselling merch and add-ons is manual
Lead With
  • Booking tied to payment collection
  • Group and split payment support
  • Retail POS for merchandise and add-ons
  • Gift cards and package deals
🎪

Family Entertainment Centers

Pain Points
  • Multiple attractions + food + retail = chaos
  • Party bookings and packages tracked in spreadsheets
  • No unified view of what's making money
Lead With
  • One POS for attractions, food, retail, parties
  • Package and bundle sales at checkout
  • Reporting by department — see what's profitable
  • Membership and season pass billing
🎬

Movie Theaters

Pain Points
  • Concession speed is critical — long lines lose sales
  • Ticket + concession combos tracked separately
  • High-volume, low-margin snack sales
Lead With
  • Quick keys for fast concession checkout
  • Combo deals and bundle pricing
  • Inventory tracking for high-turnover items
  • Dual pricing on high-volume transactions
⛳

Golf Courses

Pain Points
  • Pro shop, restaurant, beverage cart, green fees — all separate
  • Beverage cart has no payment system
  • Membership billing is manual
Lead With
  • Handheld POS for beverage cart on the course
  • Pro shop inventory and retail management
  • Membership recurring billing
  • Unified reporting across all revenue centers
🎳

Bowling Alleys

Pain Points
  • Lane fees, shoe rental, food, bar — all separate tabs
  • League management and billing is manual
  • Birthday/group party packages tracked in notebooks
Lead With
  • All revenue streams in one system
  • Tab management across lanes, food, bar
  • Party package and group booking management
  • League membership recurring billing
💡

Pro Tip: All Venues

Universal Angles
  • Gift cards — huge for entertainment gifting
  • Loyalty programs — drive repeat visits
  • Portable POS — sell anywhere on premises
  • Seasonal promos — holidays, summer, events
  • Staff shift management — high turnover industry
  • Cloud reporting — owners check from anywhere
Hardware Bundles

Walk Them Through the Options

Most hospitality/entertainment venues need multiple devices. Start with the main station and upsell handhelds for mobile points.

PAX A920 Pro
Good

PAX A920 Pro

Handheld, portable, goes anywhere. Perfect for beverage carts, roaming servers, event floors, and poolside payments.

Included Hardware
  • PAX A920 Pro Terminal
  • Secure Payment Processing System
  • Wireless & Cloud-Connected
Key Selling Points
  • Take payments on the golf course, lanes, floor, poolside
  • Full POS: tabs, voids, returns, invoices
  • Supports dual pricing / cash discount
  • Quick keys for concession items
  • Cloud reporting from anywhere
Pitch This When

"They need mobile payment collection — beverage carts, roaming servers, event check-in, or any revenue point that doesn't have a fixed counter. Also great as an add-on to a counter station."

Ideal For

Golf beverage carts, poolside service, event floors, roaming servers, mobile ticket sales, small venues

$457.00
+ $49.00 / month
Most Common Sale
Full POS Station with Valor 100
Better

Full POS Station

The fixed-point workhorse. Large touchscreen for front desks, concession stands, pro shops, and bars — fast checkout for high-volume environments.

Included Hardware
  • CCL Touchscreen Display
  • Integrated Receipt Printer / Xprinter
  • Secure Cash Drawer
  • Valor 100 Card Reader
Key Selling Points
  • Big screen — quick keys for fast concession and ticket sales
  • Tab management for bars and open tabs
  • Package and bundle sales at checkout
  • Inventory for concessions, retail, pro shop
  • Dual pricing / cash discount support
  • Shift management and staff login
Pitch This When

"They have a fixed checkout point — front desk, concession counter, pro shop, bar. This is the main station. Pair it with an A920 handheld for mobile points and you've covered the whole venue."

Ideal For

Hotel front desks, concession stands, pro shops, venue bars, bowling alley counters, theater box offices

$1,453.08
+ $49.00 / month
Premium POS Station with PAX A35
Best

Premium POS Station

Same full station with the PAX A35 — guest-facing display for transparent checkout. The premium experience for upscale venues and resorts.

Included Hardware
  • CCL Touchscreen Display
  • Integrated Receipt Printer / Xprinter
  • Secure Cash Drawer
  • PAX A35 Smart Terminal
Key Selling Points
  • Guest-facing display — see total and tap to pay
  • Premium look for upscale lobbies and front desks
  • Full EkiKart suite with all venue features
  • Multi-location management for venue groups
  • Advanced reporting by department, station, period
  • All payment types including contactless
Pitch This When

"Upscale resort, boutique hotel, high-end golf club, or a multi-location entertainment group. The guest-facing display and centralized management are the upgrades they want."

Ideal For

Resorts, boutique hotels, upscale golf clubs, multi-location entertainment groups, premium event venues

$1,580.48
+ $49.00 / month
Objection Handling

When They Push Back, Say This

The most common objections from hospitality and entertainment venue owners.

"We already have a POS system at the front desk."
"Great — but what about your concession stand, your bar, your pro shop? Are those on the same system? Most venues are running 2-3 different setups and can't see the full picture. We unify everything on one platform, one dashboard."
"We're seasonal — we don't need a full-time POS."
"That's actually a strength here. You don't pay per transaction. And the A920 handheld is just $457 — you can use it during season, events, or peak weekends and it's there when you need it. Plus new seasonal staff can learn it in minutes."
"How much does it cost?"
"The handheld for mobile payments is $457. The counter station is $1,453. But most entertainment venues are doing $30K+ in monthly revenue, which means dual pricing can eliminate your processing fees. On thousands of small transactions — arcade tokens, snacks, drinks — those fees add up fast."
"We have high staff turnover — will they be able to learn it?"
"The interface is built for speed. Quick keys, big buttons, intuitive touchscreen — new staff can be trained in 15 minutes. Quick login and account switching means they tap in and they're ready. This is designed for exactly that kind of environment."
"Can it handle tabs and open orders?"
"Absolutely. Open tabs, hold orders, split payments, add to tab — it's all built in. Perfect for bars, bowling lanes, and any venue where customers are running a tab throughout their visit."
"We sell packages and party bookings — can the POS handle that?"
"Yes — birthday packages, group bookings, VIP combos, season passes. You create the package once and sell it at checkout. You can also do prepaid gift cards, which are huge for entertainment venues as gifts."
Qualifying the Prospect

Questions to Ask Early in the Call

These help you figure out how many devices they need and which features matter most.

1

Revenue Points

"How many spots in your venue do you collect payment — front desk, concessions, bar, pro shop?" — This tells you how many devices they need. Bigger deals.

2

Monthly Revenue

"Roughly what are you doing in monthly revenue across everything?" — If $30K+, dual pricing is on the table. Entertainment venues almost always qualify.

3

Mobile Payment Needs

"Do you have staff taking payments away from a counter — servers, beverage carts, event floors?" — If yes, they need A920 handhelds. Easy add-on sale.

4

Packages & Groups

"Do you sell party packages, group bookings, or season passes?" — If yes, our package management is a key feature. If no, suggest it as a revenue opportunity.

5

Current Setup

"What are you using right now?" — Find out if they have multiple disconnected systems. The consolidation angle is powerful in hospitality.

6

Locations

"How many venues do you operate?" — Multi-location entertainment groups are high-value deals. Push Best bundle with centralized management.